quick books issues in importing chart of accounts data

That is quite unusual, @1231 4615 4487 454 . Allow me to help you narrow down this issue. 

May I know if you have encountered any error message while doing the process? Any additional information will help us determine the root cause of the problem and provide you the most efficient resolution. 

In the meantime, we can try performing basic troubleshooting steps. Let's start by logging in to your account using a private or incognito window. There are times the outdated or corrupted site data in the browser causes runtime and unexpected behaviors error in the program. These are the shortcut keys:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Option + P

If that works, they'll have to go back to their main browser and then clear the cache and cookies to get rid of the accumulated junk files. Switching to other supported web browsers can be a good alternative, too.
 

Additionally, I'll be sharing this link that covers everything you need to know about importing data into QuickBooks Online.  

Let me know if this helps you import your chart of accounts data to QBO. I'm here ensure everything is resolved. Have a good one.

Hi Daniela A
kindly please find the attached files when I process to import the file I received the mentioned massages on the step-2 & step-3 file when I changed the account detail type then I received the step-4 massage.

I had also tried to import files through different browsers but still not successful.

kindly have a look if you can help me through this error.

Thank you for providing further information about the error you encountered and for your hard work on the importing procedure. I'm here to point you in the right direction to resolve this issue in QuickBooks Online.

We can contact our support since you indicated that you had importing issues when completing the tasks. Our phone representatives are well-oriented to resolve this importing error.  

Follow the steps below:

Here's how:

1. Sign in to your QuickBooks Online company.
2. Going to Help (?).
3. Select Contact Us.
4. Enter your concern, for example: missing importing transaction, then select Let's talk.
5. Choose a way to connect with us: Start a chat, Get a callback.

After everything is in order, I have the following article for the importation procedure: Import products and services into QuickBooks Online.

In addition, the transactions on your bank statement will need to compare to those recorded in QuickBooks once you have them in your control. Your accounts are accurate and balanced if everything matches. I'm happy to share this page: Reconcile an account. 

If you call our phone representative, let me know how it went. We are pleased to assist you once more. Happy day to you.

@1231 4615 4487 454 

Another option, use the trial version for an importer tool to isolate the problem.

https://get.transactionpro.com/qbo

Use a backup restore app to lower any risks.

https://partnerwithus.rewind.com/quickbooks