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fbocaccio
Level 1

Can't upgrade subscription Quickbook online essential to Quickbook Online Advanced

I have a subscription quickbook online essentials and need to upgrade  quickbook online advanced, but the process only offer to me upgrade to quickbook online plus.

2 Comments 2
ChristieAnn
QuickBooks Team

Can't upgrade subscription Quickbook online essential to Quickbook Online Advanced

Hi there, fbocaccio.

 

Currently, QuickBooks Online Advance is only available in the US version. This is the reason that the process only offers you to upgrade to QuickBooks Online Plus from Essentials.

 

I can see how the QBO Advanced Plan international version would be helpful for you and your business. Since it isn't currently available, rest assured that I'll take note of the feedback and submit this along to our Product Development team to help improve your experience. They're constantly looking for great ideas from users, like yourself, when deciding how to enhance the program.

 

Please check this article to see information on how to manage your payment and plan info in QuickBooks Online: Update your billing and subscription info in QuickBooks Online. This article also provides details on how to view your payment history.

 

Don't hesitate to post again if you have other questions related to QuickBooks. I'm always here to help you.

Fiat Lux - ASIA
Level 15

Can't upgrade subscription Quickbook online essential to Quickbook Online Advanced

@fbocaccio 

Should you have more than 5 users, consider switching to QB Desktop Premier Accountant or Enterprise edition. Then you may deploy a private cloud to let your mobile users working on the same file at the same time with your LAN users.

https://partners.myquickcloud.com/?pc=fiatlux