Dealing with unexpected errors like this can be really disconcerting, Js. Since you were able to create a new tag yesterday in QuickBooks Online (QBO), let's check if your browser is causing the current issue. I'll guide you through some basic troubleshooting steps.
Let's open your QBO account in an incognito or private window for testing. I will provide the keyboard shortcuts below:
- Google Chrome: Ctrl + Shift + N
- Microsoft Edge: Ctrl + Shift + N
- Safari: Command + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
If you want to continue using the regular browser after using the incognito window, please clear your browser cache to remove any unnecessary data that might be causing the problem. After clearing the cache, refresh your tab. Then, attempt to log into your account using your main browser. Should the error persist, consider switching to an alternative supported browser for QuickBooks Online.
Just to let you know, starting May 16, 2025, you'll no longer be able to create tags for reporting. However, you have the option to transfer your existing tags to custom fields, which are designed for tracking and reporting purposes. For comprehensive guidance on how to make this migration, please refer to the following article: Migrate tags to custom fields in QuickBooks Online.
Additionally, I have provided a link to an article that guides you on how to generate a report in QuickBooks Online. This will enable you to review the sales, expenditures, and overall status of your business effectively.
Should you have more questions or need further clarification on creating a new tag, please don't hesitate to post your queries below. Our Community is here to provide prompt and thorough assistance, ensuring your issues are resolved effectively.
