Hi I am trying to use the 90% 3 month discount that i received by email but it is not taking me to a page to sign up when I click the link. Please can someone advise?

Good day, @userinfo120.

I've checked that you've posted the same question twice and my colleague has already added an answer. If you haven't notified with the new response, here's the link: https://quickbooks.intuit.com/learn-support/global/manage-your-account/hi-i-am-trying-to-use-the-90-....

Stay in touch if you have any other concerns or questions. Please know I’m always ready to help you. Have a good one.  

No I did not it must be a bug in your system. I have another issue I replied to him with also. Please can I contact someone over email not this?

see attached screenshot

Thanks for your prompt response and sharing detailed screenshots about it, @userinfo120.

I'd love to get around this as soon as possible. However, my access is limited, and I can't check your QuickBooks Online (QBO) company in this public forum.

In this case, since my peer's recommendation didn't solve the issue, I suggest contacting our Care Support team through the Help icon in your QBO account. This way, they can verify your information and check your account in a secure session.

Here's how:

1. Go to Help on the top right.
   
2. Select the Search tab and click Contact Us.
   
3. Then type your concern in the textbox and then hit the Continue button.
4. Choose a way to contact the Care Support team aside from asking the Community (like starting a chat).

From there, you can request an email conversation with our Care Support technical team to investigate the hurdle further.

You can also contact us directly through this link: https://help.quickbooks.intuit.com/en/contact. And then, select the International tab on the top right to choose your region/country. Click the Search for something else button to enter your concern about subscribing to a plan. Lastly, hit the Message Us button.

In the meantime, I'm adding this article to further guide you in managing your account and your business's growth using QBO: QuickBooks Help Articles. It also includes topics about taxes, banking, and reports, to name a few.

Let me know how it goes in the comments below. If you have other concerns about managing your QBO companies and subscription, I'm just around to help. Take care always.

@userinfo120 

Afaik, the current discount rate is 50% off. Try opening the promo link you have in the email on your private/incognito browser and compare it with the following link.

https://quickbooks.grsm.io/India