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Do you need to transfer your Master Admin role to someone else or open a new QBO account?
I'll provide the two options for this, @lucky-adesunloye.
If you need to transfer your Master Admin role to another expert, it depends if they're a new or existing user in QuickBooks Online. This way, the subscription and billing functions will be theirs.
For the new user, these are the steps:
For an existing user:
To learn more about the process above, check out this article: Change Your QBO Master Admin User.
After that, your other expert can now manage the plan info in the Billing & Subscription tab. They can perform some of these tasks, such as updating the credit card info, upgrading, or downgrading the subscription.
If you want to open another QBO account, go to this link: https://quickbooks.intuit.com/choose-country/. Then, select your specific country and click Buy Now or Free 30-Day Trial to subscribe. Complete the signup process afterward.
Once done, I recommend visiting this link: Global Help Articles. It contains a list of articles that'll help you effectively manage your QBO account and other essential tasks.
Click the Reply button below if you have follow-up billing concerns or other inquiries. I'll gladly help. Keep safe.
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