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Quick-Look FAQ: Manage your Billing and Subscription in QuickBooks Online
Learn how to manage your QuickBooks Online billing and subscription. This guide will help you update the card on file, change your subscription, view your billing history, and what to do if you experience any errors.
Update billing, payment, and Subscription information
Learn how to update your QuickBooks Online subscription or view your subscription information.
Upgrade or downgrade your subscription
Learn how to manage your QuickBooks Online plan to suit your growing business needs. We are here to help you with the steps to upgrade or downgrade your subscription to add more or have fewer accounting features.
Experiencing an error when making your subscription payment? The error -81624 is a result of the bank blocking or failing to authorise or validate a payment transaction related to QuickBooks. We are here to help you fix this so you can get back to business.
Quickbooks mistakenly debited our bank account twice, while we were trying to subscribe. Instead of credit back our bank account, we were issued a credit note instead.
Can we use this our company's credit note to subscribe for one of our other company? As we don't have enough fund to subscribe for now. If yes, how can we apply it?
Thank you.
Best regards,
Frank [removed by moderator]
Welcome to the QuickBooks Community, Franky86. Allow me to point you in the right direction to help you verify whether you can use a credit note when subscribing to another QuickBooks plan.
I recommend contacting our QuickBooks Support Team. They have the tools needed to view the detailed information of your statement. This way, they'll be able to discuss how to handle a credit note and confirm if this can be used in subscribing to a QBO account.
Here's how:
You can open this article to see further details on how to get in touch with our support: How and when can I contact QuickBooks Online support?.
Lastly, you can refer to this article that'll help you with further guidelines for effectively managing your business using QuickBooks: Help guide for QuickBooks Online.
Get back to the thread if you have any other questions about managing a QuickBooks subscription, Franky86. You can always count on me. Keep safe always.
Hello
Hi there, 2518.
I would be happy to assist you in achieving your goal. But, I'd like to ask for more details regarding your concern about the bank account number for stimulus check withdrawal? This will enable me to grasp the situation more effectively and offer you a precise solution.
If this is specifically about subscription and billing, I recommend contacting our customer support. They have tools that can check your account securely and further investigate the withdrawal. To reach them, click this link: How and when can I contact QuickBooks Online support?
Additionally, I'll be sharing these resources that will help you manage your subscription and how to identify security risks with your account:
I'll wait for your reply, or if you have any other questions, please let us know. We're always here to help.
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