I know having multiple charges on your account is hard to deal with, rdpoly16.
We can review the charge in your billing history to know where it's coming from and what's the charge amount for. I'll show you how:
- Sign in to your QBO account.
- Click the Gear icon, then choose Account and settings.
- Go to the Billing & Subscription tab, then review the information in each section.
- Select View payment history to show the bills for the last 6 months.
To learn more about subscription rates and charges, check out this article: How to understand your subscription rates and charges. If you still have questions about the charges, please reach out to our Customer Care Team. They have the tools to look into your account and check the full description of the charges. Here's how to connect with us:
- Sign in to your QuickBooks Online (QBO) company.
- Go to the Help menu.
- In QB Assistant, enter the topic you need help with. You can also enter questions.
- Select Contact Us to connect with a live support agent.
- Choose the Start a chat option.
In addition, here's an article that you can read to help update your payment details and change your subscription level: Update billing, payment, and subscription info in QuickBooks Online.
Feel free to visit our Manage Your Account page for more insights about managing your Intuit account.
I'll be right here to keep assisting if you have any other concerns. Just add the details below and I'll get back to you. Have a great day ahead.
