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accounts476
Level 1

To know about monthly subscription

its asking for montly subscription 1200 insted of 400
1 Comment 1
ChristieAnn
QuickBooks Team

To know about monthly subscription

Welcome back to the QuickBooks Community, ccounts476. I'll be providing details on how a monthly subscription works in QuickBooks. Then, to ensure that your billing is calculated accurately.

 

We support businesses by constantly improving products, reports, tools, features, and functionality. With this, the monthly subscription that keeps increasing occasionally happened to deliver the best product for you.

 

We recognize that price changes can be difficult for small business owners like you. Rest assured that this increase ensures that we can continue to deliver excellent benefits that help your company develop. However, I recommend viewing your payment history from Account and settings to see the history of your subscription and it shows the last 6 months' bills.

 

Here's how:

  1. Sign in as a primary or company admin.
  2. Click the Gear icon ⚙ in the top right. Then, select Account and settings.
  3. Choose the Billing & Subscription tab.
  4. In the QuickBooks Online tile, select View payment history.

 

Additionally, I also suggest contacting our QuickBooks Online Support if you see unusual charges. They have the tools to pull up your account in a secure environment and further verify why the amount increases and discuss the cause of charges privately.

 

Lastly, you may click this article to view various details on how to change your billing details, payment mode, upgrade and downgrade your subscription: Update billing, payment, and subscription info in QuickBooks Online.

 

Let me know if you have follow-up questions about your monthly subscription. I'll be right here to continue to help you, ccounts476. Take care and stay safe always.