Trying to connect our BAC Florida account since November 2019. QB error (105) stating the bank site is down. We access bank site every day, site is not down. Need help!

Welcome to QuickBooks, RobRobelo.

Let's manually update your bank transactions to refresh and restore the connections. I'm here to guide you on how.

1. Select Banking.
2. Select Update.
3. If you still can't connect, please wait 2 or 3 hours and try again.

However, if you're still having the same issue, you'll want to download bank transactions and upload them in QuickBooks Online (QBO). Please check this article for more information: Manually Upload Transactions Into QuickBooks Online.

Please touch base with us if you need further assistance. We're always right here to help.

Thank you Maria. Uploading files and updating manually is what we’ve been doing since November 2019 setup. This has led to a very inefficient accounting process. We need to connect our back so transactions are entered automatically, that’s the whole point. Every time we try, it’s says that the bank site is down, as we know this js not accurate, we think this is a system issue with QB and they URL they have on file for the bank to connect. We have tried with the URL directly and still gives the same error.

Just to clarify, we have not been able to connect to bank. It’s not an update issue, it’s not that transactions are not updating. QB does not let us connect to our bank.

hope this helps

Maria, any additional help here? we are seriously considering changing accounting system and we would hate that. But not having connection to our banks makes accounting workflow to go back to the 90s, just manual entry all around, not feasible.

Please help, Its been like this since setup back in November 2019. Please help.

Hello again, @RobRobelo. Thanks for getting back to us and providing detailed information about your concern.

Error 105 happens when QuickBooks is unable to connect to your bank's website. Normally, to resolve this, all you need to do is to perform a bank update which is provided by my colleague @

MariaSoledadG.

In your case, since you're still experiencing the issue, I suggest contacting our Customer Support Team. They have the necessary tools to further check this for you and determined the root cause of the problem. 

To reach them, here's how:

1. Go to the Help icon on the top right.
2. Hit Contact Us button at the bottom.
3. Enter a short description about your concern.
4. Click on Let's talk.
5. Choose the method on how you'd be connected to support.

Moreover, I don’t want to leave you empty-handed, you'll want to visit our Community Help Articles hub in case you need some related articles in managing your account.

Please post again in the Community if you have additional concerns. I'm here to keep helping. Take care!