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pankaj_adv
Level 1

When I am going to renew it shows Rs.36000 what it is the panel is showing Rs.137 per month

 
3 Comments 3
Rea_M
QuickBooks Team

When I am going to renew it shows Rs.36000 what it is the panel is showing Rs.137 per month

You've come to the right place to help you in renewing your QuickBooks Online (QBO) subscription, @pankaj_adv. I'll show you how.

 

When you subscribe to QBO, you'll be given 70% off (Rs.317 per month) on your first 3 months. Then, you'll be using the regular price of Rs.1059 per month once the offer is completed. To know more about this, you can refer to this article: QuickBooks for Small Businesses.

 

Once you're ready to renew your QBO subscription, you can go to the Your Account menu. Here's how:

  1. Sign in to your QBO account.
  2. Go to the Gear icon.
  3. Select Your Account.
  4. From the Subscription Status, click Renew.
  5. Enter the Billing Address details and check the Terms, Conditions checkbox, then click Continue/Make Payment
  6. Select Credit Card from the payment option.
  7. Follow the on-screen instructions to make the payment.
  8. Once payment is made, your company account will get renewed.

 

You can also refer to this article for the step-by-step guide: Renew my account subscription.

 

Whenever you have further clarifications with the price when renewing your subscription, you can also contact our Customer Care team. They can securely pull up your account, explain the prices, and can check for reasonable offers.

 

Also, here's a reference that contains a compilation of articles to further guide you in managing your business's growth using QBO: QuickBooks Help Articles. It includes topics about account management, taxes, and banking, to name a few.

 

Don't hesitate to keep me posted on how it goes in the comments below. If you have other concerns about managing your QBO subscription and account, I'm just around to help. Take care always.

pankaj_adv
Level 1

When I am going to renew it shows Rs.36000 what it is the panel is showing Rs.137 per month


Nothing happens when I clicked on chat support. It shows blank white space...Your support is worst. Please refund my money back. 

Rasa-LilaM
QuickBooks Team

When I am going to renew it shows Rs.36000 what it is the panel is showing Rs.137 per month

Hello again, pankaj_adv.


I want to make sure you’re only paying for the subscription you need. I’ll help route you in the right direction to get in touch with our support team.


Let’s run a few troubleshooting steps to get the Chat option to work. To start, open QBO using an incognito or private browser. This will isolate if this is a cache-related issue.


Here are the shortcut keys for each browser:

 

  • For Google Chrome browser: Ctrl + Shift + N
  • For Mozilla Firefox browser: Ctrl + Shift + P
  • For Safari browser: Command + Shift + N

 

From there, click the Help icon and hit the Start a chat menu. If this works, go back to your default browser and clear its cache. This process aims to speed up your overall browsing experience.


If you get the same result, use a supported browser. If none of these suggestions work, follow the steps below to get in touch with our QBO Care Team.

 

  1. Click here to open the Contact Us page.
  2. In the What can we help you with? section, tap the Search for something else box.qbo row contact.1.png
  3. Enter chat with an agent in the field box and press the Search button.
  4. This will take you to another screen where you can select the Start a message button.qbo row contact.png

For future reference, let me share a link to our self-help resources. These articles will guide you on how to manage your company information, subscription, user roles, and access, etc. Tap here to view them.


Don’t hesitate to click the Reply button if you have other concerns. I’ll get back to make sure you’re taken care of. Have a good one.