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info2189
Level 1
posted
‎June 30, 2025 01:14 PM
last updated ‎July 09, 2025 11:55 AM

WHY DID QUICKBOOKS DO THIS:QuickBooks Payments account ending in 9461 for the business [PII Removed] with the ID: [PII Removed] has been closed.

Everything was provided for FINTRAC and this makes no sense and is a huge disruption to their business.

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1 Comment 1
MarkAngeloG
QuickBooks Team
QuickBooks Team
‎June 30, 2025 02:37 PM

WHY DID QUICKBOOKS DO THIS:QuickBooks Payments account ending in 9461 for the business [PII Removed] with the ID: [PII Removed] has been closed.

Hi there, @info2189.

 

I understand the importance of maintaining smooth operations for your business with QuickBooks Payments. Rest assured, I'll guide you to the appropriate support for you to follow up this case.

 

Here's how:

 

  1. Go to this link: Contact Us.
  2. Select QuickBooks Online product and click Continue.
  3. Select Contact Us and choose a way to connect with us:
  4. Start a chat with a support expert.
  5. Get a callback from the next available expert.

 

Feel free to visit this article to browse for frequently asked questions about QBO and FINTRAC: What you need to know about FINTRAC.

 

Please don't hesitate to leave a reply if you have other concerns with QuickBooks Online. We're always ready to help.

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