I know this hasn't been an easy process for you, blouis@venturapr.
Let me make it up to you by making sure you'll get a detailed explanation of why your fund didn't go through.
There are some possible reasons why you encounter this issue when paying for your QuickBooks Online (QBO) subscription. I've listed them below:
- Invalid account number.
- The card is over the limit or has expired.
- It has been listed as a lost or stolen card.
- Bank won’t authorize the card electronically.
To resolve this, make sure you enter the correct credit or debit card number on the Payment Information page. It should be no special characters such as hyphens, commas, and periods on the Billing Address details. You can also use a different card to pay for your subscription.
If the issue persists, I highly recommend reaching out to our QuickBooks Support Team. They have full access to your account and can investigate and determine its main cause.
Additionally, I've added an article that'll help you change your billing schedule for your QuickBooks Online plan: Switch to Annual or Monthly Billing.
I'm only a few clicks away if you need assistance with your other QuickBooks tasks. It's always my pleasure to help you out again.
