I can help you with reactivating your account to view your data, @ramdevbabaonline.
Are you trying to reactivate your canceled account and recover the data? If so, you should be prompted to resubscribe as soon as you sign in to the account. If not, you can go to the Account and settings to access Billing & subscription.
If you resubscribe within a year after canceling the account, you can still use or recover your account's data. If not, then you may need to start over.
Let me show you how to reactivate the account if you haven't been prompted upon signing in:
- Sign in to your QuickBooks Online account.
- Go to the Gear icon (⚙) and then click on Account and settings.
- Proceed to the Billing & Subscription tab and select Resubscribe.
- Follow the onscreen instruction to resubscribe to the account successfully.
For more information about updating payment information upon resubscribing, and how we keep your data after canceling, check out this article: How to resubscribe or reactivate QuickBooks Online.
Here's an article that can help you get started with your QBO: Understand the navigation menu in QuickBooks Online. This will tell you more about the latest QuickBooks Online navigation. This will guide you further on what actions each menu tab allows you to perform, and how you may customise the menu to match your specific company needs.
This should activate your account and view your data. Let me know if you still have questions about reactivating the account. I'm always here to help. Have a great rest of the day!
