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Level 1

barcode scanning

hi my name is sharzard mohammed Of trinidad & tobago, i recently purchased a 3 license quickbooks Point of Sale 18 & installed it on 3 machines for an auto parts place, everything works fine but they are having problems scanning bar codes from japan apparently its a little different format from what they've explained is there any support pack to install to rectify this situation?

1 Comment
Moderator

barcode scanning

Hello there, sharzard,

 

You'll want to use alternate lookup. It is an optional, user-defined item identifier that can be used to locate and quickly list items on documents.

 

You can find more information here: Point of Sale barcodes and UPCs defined.

 

I also recommend reaching out to our QuickBooks Point of Sale chat support, they'll be able to guide you on what to do.

 

Stay in touch with me if there;s anything else I can help you with.