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nikkichen-esa
Level 1

I am not able to link my maybank account, how to solve?

 
2 Comments 2
FateCandylaneT
QuickBooks Team

I am not able to link my maybank account, how to solve?

Managing banking connectivity ensures financial entries are imported to your company file, nikkichen. Let me provide fixes to help link your Maybank account.

 

Beforehand, may I know what specific error or issue you've encountered when syncing your Maybank account to QBO? Any additional details would be much appreciated.

 

Since QuickBooks depends on the mapping processes from your financial institution, it's best to reach out to Maybank's website and review the status of your account or check if there are any ongoing maintenance on their end.

 

However, if everything appears normal on your bank's end, I recommend performing the linking procedures in a private browser to ensure the program runs seamlessly without storing internet data.

 

Refer to these keyboard shortcuts to open one:

 

  • For Google Chrome browser: Ctrl + Shift + N
  • For Mozilla Firefox browser: Ctrl + Shift + P
  • For Safari browser: Command + Shift + N

 

Additionally, you can manually upload your bank transactions into QBO as a workaround. Doing so, can help you review and categorise these entries

 

Once everything looks good, you can start managing your accounts to ensure they always match your bank and financial statements: Reconcile an account in QuickBooks Online.

 

Your thoughts and queries are relevant to us and we want to ensure we're always around whenever you need additional assistance managing your bank connectivity. Just leave them in the comments below.

Chrea
Level 4

I am not able to link my maybank account, how to solve?

@nikkichen-esa 

Try opening your QBO account on any private/incognito browser.