I am trying to set up a cellphone for an employee but the quickbooks time app is not showing up in the playstore The phone is a Nokia C01 Plus .

BTW I am in New Zealand

It's good to see you here in the Community, @JE2022.

I've come to share some information about downloading the QuickBooks Time mobile app on your employee's phone.

One of the possible reasons why the QuickBooks Time app isn't showing on the play store is that the system requirements of the phone aren't compatible. You'll want to make sure your employee's phone (Nokia C01 Plus) meets its operating system (OS) minimum requirements (Android 5.0+) to download the app.

If it doesn't meet the requirements, your employee should need another phone to download the app. However, if it does, I recommend reaching out to Google Support Team so they can review this matter.

You may want to read this article to learn more about the QuickBooks Time mobile app: Mobile time tracking made easy. This will help you manage tracking time using the app.

Come back to this post if you need clarification about this, or if there's anything else I can do for you. I'll be standing by for your response, @JE2022.

Thankyou, seems odd that the Quickbooks Accounting app is available?

Thanks for the reply. I'll share details to answer why the employee can't see the app, JE2022.

It's possible that the mobile app version for QuickBooks Time may not be available in your region at the moment. This is the reason why the employee can only see the QBO and not the time-tracking app. 

You'll want to use a different third-party app that can help you track employee hours. Then, integrate it in QBO using these steps: 

1. Go to the Apps menu and select Find apps.
2. Type in a keyword in the Search field and press Enter.
3. Select an app and click on it to get more details about the program that you want to use.

If the app is available in your region, I suggest reaching out to Google support. They are the ones that can check why an app is listed or not in the Google Play Store. 

Reply to us again if that clarifies the issue and if you have more questions for us. You are always welcome to drop by and post more questions in the forum if you need anything else. 

We do have other employees on the Quickbooks Time App so it is available in our region 

@JE2022 

Explore this 3rd party app to integrate with QBO.

https://connecteam.grsm.io/quickbooks

I have checked the Nokia and it has an OS of Android 10. Sure wish you could come up with a list of compatible(or incompatible) Mobiles. This is not the first time this has happened

This is not the kind of experience that we want you to have, @JE2022.

Having a list of compatible mobile phones will surely come in useful to our subscribers and I'll surely take note of this and send this straight to our Developers for consideration in future updates.

I also encourage you to leave the feedback from within the product. Check out the following article on how to submit via the QuickBooks Time computer app or the QuickBooks Time mobile apps: Submit feedback to QuickBooks Time. Your willingness to help Intuit improve our products and services is greatly appreciated. 

Refer to the following article for more information about the steps that will keep you problem-free when using the QuickBooks Time in mobile phones: Best practices for using the QuickBooks Time mobile apps. 

Let me know if you still have questions or if you need further help by leaving a reply below. The Community team is always here to help. Have a good one!