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usermsoni
Level 1
posted
‎December 05, 2020 12:02 PM
last updated ‎December 05, 2020 12:02 PM

i paid my subscription but deducted twice from my account. Kindly refund my payment

I paid my next year subscription but deducted from my account twice amount.

Kindly check and refund my second amount

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1 Comment 1
Ryan_M
Moderator
Moderator
‎December 05, 2020 01:28 PM

i paid my subscription but deducted twice from my account. Kindly refund my payment

Hi @usermsoni,

 

I'll point you in the right direction for support with your query about a subscription payment for your QuickBooks Online (QBO) company. 

 

Your refund request requires an exchange of personal information. Since the Community is a public forum, I suggest you contact our Technical Support for security purposes. They can pull up your account information within a secure environment, and check your request. 

 

Take a look at this article: QuickBooks Online Support. It has the steps you need to take to contact our Technical Support, along with their operating hours. 

 

If you have other concerns other than the refund request, then place a post below. I'll get back to you as soon as I can. 

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