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Hi there, mc126837.
If you have reinstalled the updated version of QuickBooks Online Mobile App, I'd recommend reaching out to our Customer Care Team. We will investigate this further. Note: Please make sure to use a different phone in contacting our support.
Here are the steps:
Alternatively, you open the mobile's browser and log in to your QuickBooks account. Go to the Dashboard and check if the Profit and Loss figures are correct.
Please keep me posted on how it goes or if you have other concerns. Take care and stay safe.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here