cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Announcements
NEW Connect to DBS IDEAL direct bank feeds Click here
mc126837
Level 1
posted
‎June 11, 2020 03:19 PM
last updated ‎October 05, 2020 9:14 PM

Mobile App Dashboard is not showing the June P and L is still showing for May even though I already Uninstall and

 
Reply
1 Comment 1
RenjolynC
QuickBooks Team
QuickBooks Team
‎June 11, 2020 04:27 PM

Mobile App Dashboard is not showing the June P and L is still showing for May even though I already Uninstall and

Hi there, mc126837.

 

If you have reinstalled the updated version of QuickBooks Online Mobile App, I'd recommend reaching out to our Customer Care Team. We will investigate this further. Note: Please make sure to use a different phone in contacting our support.

 

Here are the steps:

 

  1. Log in to your QuickBooks account using the browser.
  2. Click the Help icon located in the upper right-hand corner.
  3. In the Help window, click the Contact Us button located at the bottom.
  4. Enter your question and click Let's talk.
  5. Select Start messaging or Get a callback.

Alternatively, you open the mobile's browser and log in to your QuickBooks account. Go to the Dashboard and check if the Profit and Loss figures are correct.

 

Please keep me posted on how it goes or if you have other concerns. Take care and stay safe.

Reply