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stmkhanpur
Level 1

Please call me urgent

 
8 Comments
AlcaeusF
Moderator

Please call me urgent

Hi there, @stmkhanpur.

 

Welcome to the Community. Let me share some information about contacting QuickBooks support.

 

I know that you need to get hold of someone for an urgent matter. However, the Community is a public forum, and the ability to call is unavailable.

 

I'd suggest using the Get a callback or Start a chat feature from the Help menu. Our Support Team has access and tools unavailable to me so that your information is kept secure and private.

 

In case you need the steps, here's how:

 

  1. Go to the Help menu at the upper right. 
  2. Choose Contact Us
  3. Enter your specific concern in the What can we help you with? box. 
  4. Click Let's talk
  5. Select Get a callback or Start a chat
  6. Enter your contact information. 
  7. Choose Confirm my call or Send message

For additional reference, I recommend watching our video tutorials to effectively manage your QBO account.

 

Please remember you can always share your issues and concerns related to QuickBooks in this public space. Just click the Reply button below to add some details. The Community and I will be here to help you.

RahulILLLP
Level 1

Please call me urgent

Company Name  : [removed]

 

How can i give all access to my accountant. I want them to view and modifications create all my QuickBooks.

 

pls Call this no [removed] he is our Accountant [removed]

MarsStephanieL
QuickBooks Team

Please call me urgent

Welcome to the Community, @RahulILLLP.

 

I'd be glad to help you add your accountant to your QuickBooks Online company. There's no need of getting in touch with our support for this process.

 

In this process, you'll need to ask an active e-mail address and the name of your accountant. Then, you can add them to your company. After that, your accountant will receive an e-mail to verify if they are the ones you've added. You can tell your accountant to confirm that email so that he will be successfully added to your company.

 

Here's how:

 

  1. Go to the Settings and select Manage users.
  2. Click on the Accounting firms tab.
  3. Enter your accountant's email in the box and select Invite.
  4. After your accountant confirmed the verification, you'll see the status to Active instead of Invited.
  5. If they haven't received an email from QuickBooks, you can send the invitation again by clicking Resend invite in line with the accountant's name.
  6. You can also click the Delete button under the drop-down icon if they are using another email, then redo the process to add them again.

I've added some screenshots for your additional reference.

 

 

To know more details on how to handle the added users in your company, you can check out this article: Invite an accountant to review your accounting in QuickBooks Online.

 

I've also added this article for your future task whenever you need to check the transactions made by your accountant or other authorized users in your QuickBooks company: Use the audit log in QuickBooks Online.

 

You are always welcome to tag my name in the comment section below if you need further assistance. I'd be happy to lend a helping hand. Take care and have a wonderful day.

suresh1979
Level 1

Please call me urgent

please call me urgently. my contact no is [removed]

AlcaeusF
Moderator

Please call me urgent

Hello @suresh1979,

 

Thank you for posting here in the Community. I can share some clarification about contacting QuickBooks support.

 

The Community is a public forum, and the ability to call is unavailable. I'd suggest using the Get a callback or Start a chat feature from the Help menu.

 

Our Support Team has access and tools unavailable in this space. In case you need the steps, here's how:

 

  1. Go to the Help menu at the upper right. 1.JPG
  2. Choose Contact Us
  3. Enter your specific concern in the What can we help you with? box. 
  4. Click Let's talk
  5. Select Get a callback or Start a chat
  6. Enter your contact information. 
  7. Choose Confirm my call or Send message.

If you need tips and related articles in managing your account, you can check out our QuickBooks Community help website.

 

Please let me know if you need anything else. The Community and I will be here to help you.

Oskaloosa Fire Dist 8
Level 1

Please call me urgent

Need my data back!!

Oskaloosa Fire Dist 8
Level 1

Please call me urgent

How do I get my data back???

GlinetteC
Moderator

Please call me urgent

Hello, Oskaloosa Fire Dist 8. I can help you get your data back.

 

Just to confirm, has your Online subscription expired? If so, you can Renew your subscription within your account. I'll show you how:

 

  1. Click the Gear icon, then choose Subscriptions and billing.
  2. Under Account activities, click Subscribe or Renew
  3. Follow the prompts to renew your subscription. 

Need additional details for subscription renewal? You can check the renew my account subscription.

 

If you need more help with other tasks after renewing your subscription, please check our articles and guidance for details.

 

Please let me know if you have additional subscription concerns or any other questions. I'm always here to help.