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TUSSU
Level 5

Problem reconciling

Hi All,

I hope that you can help me with my problem, when I try to reconcile a month in QB, I fill in all the required fields and click Reconcile this brings up lots of extra entries not only from the month I am reconciling but also from previous months, these entries although in QB are not on my bank statement. Can anybody tell me how I can only get QB to display the entries for the month I am trying to reconcile and why these extra entries show up?

Thanks,

Noel

Solved
Best answer August 11, 2022

Best Answers
DebSheenD
QuickBooks Team

Problem reconciling

Hello there, TUSSU.

 

I appreciate you for adding some information about your concern. Allow me to chime in and share some information on showing the funnel icon in reconciling bank transactions in QuickBooks Online. 

 

Based on the attached file, I can see that you'll need to enter the ending balance and ending date. Then click the Start reconciling button. By doing these steps you'll be able to see the funnel icon and begin reconciling.

 

I'm adding this reference that'll guide you anytime you need help while doing or fixing reconciliation: The reconcile workflow

 

I'm always available if you need clarification about reconciliation. The Community is always available 24/7 to assist you. Have a great day!

View solution in original post

11 Comments 11
LeizylM
QuickBooks Team

Problem reconciling

Good day, Noel.

 

I can provide you with easy steps on how to show monthly transactions when reconciling in QuickBooks Online.

 

When reconciling in QuickBooks Online, you can customize the date to show the transaction for a specific month. Here's how:

 

Here's how:

 

  1. Select Accounting from the sidebar menu.
  2. Go to the Reconcile tab.
  3. On the reconciliation page, click the drop-down arrow beside the funnel icon.
  4. Click the drop-down arrow and select Custom date under Date.
  5. Choose a specific month.
  6. Once done click Apply.

I've attached a screenshot as your reference.


You can read these guides to learn more about how to reconcile your accounts in QuickBooks Online:

 

Keep me posted in the comments if you have other reconciliation concerns. I want to make sure I've got you covered. Have a great day!

TUSSU
Level 5

Problem reconciling

Wow thank you very much for going to so much trouble for me. It will be next Monday 15/08/22 before I can test it out, I will update you at that stage.

Best Regards,

Noel

TUSSU
Level 5

Problem reconciling

Hi,

in the reconcile screen I don't have a funnel, please see attached file

Regards,

Noel

AlcaeusF
Moderator

Problem reconciling

Hi @TUSSU,

 

I'm glad my colleague was able to help you with the information you need in QuickBooks. Thank you for reaching out to us in this public space. If you have additional questions or you need more assistance, please don't hesitate to drop a comment below.

 

We love to see members posting here in the Community! Have a great day.

TUSSU
Level 5

Problem reconciling

Hi,

please see my new comment, your colleague suggests clicking on the funnel in the Reconcile screen but there is no funnell

Regards,

Noel

DebSheenD
QuickBooks Team

Problem reconciling

Hello there, TUSSU.

 

I appreciate you for adding some information about your concern. Allow me to chime in and share some information on showing the funnel icon in reconciling bank transactions in QuickBooks Online. 

 

Based on the attached file, I can see that you'll need to enter the ending balance and ending date. Then click the Start reconciling button. By doing these steps you'll be able to see the funnel icon and begin reconciling.

 

I'm adding this reference that'll guide you anytime you need help while doing or fixing reconciliation: The reconcile workflow

 

I'm always available if you need clarification about reconciliation. The Community is always available 24/7 to assist you. Have a great day!

TUSSU
Level 5

Problem reconciling

AAH, thank you very much for your reply, I will be in work on Monday and will try this and report back here. Thank you for your reply

Best Regards,

Noel

TUSSU
Level 5

Problem reconciling

Thank you all for your advise and help, you solution worked 100%

Best Regards,

Noel

AbegailS_
QuickBooks Team

Problem reconciling

That's good news, TUSSU.

 

We're glad to know that our colleague was able to help you and everything's working well on your end.

 

If you have other concerns, don't hesitate to let us know. We'll be happy to assist you. Keep safe!

bpbgatorlake
Level 1

Problem reconciling

The problem is the dollar amount column is not showing 

ChristieAnn
QuickBooks Team

Problem reconciling

Hi there, bpbgatorlake.

 

Thank you for visiting the QuickBooks Community. Please know that we aim to deliver customer satisfaction at all times and fix an issue as soon as possible. With this, may I ask for additional details and screenshots on which part in QuickBooks Online you're referring to that the dollar amount column is not showing? I appreciate you for sharing additional information so I can present an accurate resolution.

 

For now, I'm adding this article to see various guidelines on how you can fix any reconciliation issues: Learn the reconcile workflow in QuickBooks.

 

Please don't hesitate to click the Reply button below and add further details about your concern. I'm always here to help.