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Hello there, @harshiniyerragud.
Yes, you can connect the HSBC India bank in QuickBooks Online. I'm here to guide you on how to accomplish this matter.
To start with, I want to know if you received an error message when you tried to link your account to the system? If yes, I'd appreciate it if you can give more details.
Moreover, some banks have multiple names on our list. This can be the reason you're unable to connect it. Let's use your bank URL upon searching from the list. QBO will automatically show different HSBC accounts that are already integrated into the system.
If it's now showing up, you can continue the bank connection process. If it's doing the same thing, I'd recommend uploading your bank transactions manually into the system to get your work done. You may use this article to give you more information about the process: Manually upload transactions into QuickBooks Online.
Also, here are some articles about fixing online banking issues and categorizing transactions in QBO for your future reference:
Keep me posted on how things turn out by leaving a reply below. I'm always here to assist you if there's anything else you need. Take care!
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