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Abdul Rehman
Level 5
posted
‎November 11, 2019 08:33 PM
last updated ‎October 05, 2020 9:19 PM

Change in User Profile info on switching from trial to paid subscription

Hi All,

 

Please note that we are in plan to subscribe the QBO Plus. But for trial period, we were using an individual's email id and all correspondence are made on this email id. Now for the subscription of paid instance, we want to have the user profile on official email address and other official information like contact number etc. 

 

Please guide if its possible or not. If possible then what will be the procedure to get it?

 

And will appreciate if individual from QBO team will reply on this thread. In this way we will be firm to follow the resolution without any fear.

 

Regards,

Abdul Rehman.

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2 Comments 2
IntuitLily
Moderator
Moderator
‎November 11, 2019 11:11 PM

Change in User Profile info on switching from trial to paid subscription

It's nice to see you in the Community again, @Abdul Rehman.

 

You can always change your email and other information if you're ready to use the paid subscription for QuickBooks Online.

 

If you have multiple companies or seeing a message that your email is already being used, you can consider consolidating them under a single user ID for a better sign-in experience. You can check this article for more details: Sign in to multiple companies with one user ID.

 

In case you're ready to update your sign in info, you may follow the steps below:

 

  1. Sign in to your QuickBooks trial account.
  2. Go to Settings ⚙ and select the User Profile.
  3. To change your user ID or email address, select Edit.
  4. You can also change your password by selecting Security, then Edit.

update1.PNGupdate2.PNG

 

 

Please know that I'm always here to help if you need anything else. Take care and have a good one!

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plung
Level 6
‎November 12, 2019 12:18 AM

Change in User Profile info on switching from trial to paid subscription

Should you interest to claim current discounted price (65% off for Plus), better opening a new account and copy the data from your trial one by utilize the trial period of 3rd party backup tool.

https://quickbooks.grsm.io/Pakistan

https://www.chronobooks.com#_r_chrono

 

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