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useralperaslan2019
Level 1

I am really upset with QB online support. Need to talk to the support team and unable to catch anyone

 
4 Comments 4
Fiat Lux - ASIA
Level 15

I am really upset with QB online support. Need to talk to the support team and unable to catch anyone

Any specific concern?

useralperaslan2019
Level 1

I am really upset with QB online support. Need to talk to the support team and unable to catch anyone


@Fiat Lux - ASIA wrote:

Any specific concern?



@Fiat Lux - ASIA wrote:

Any specific concern?


 

JonpriL
Moderator

I am really upset with QB online support. Need to talk to the support team and unable to catch anyone

Hello @useralperaslan2019 ,

 

Reaching out to our support from the online channel may not be easy or you may be unable to connect directly and speak with them on the line due to the high volume of calls or messages we receive in time when trying to reach them. And it is recommended to contact them via chat or email. 

 

But before we proceed, can you tell me more about your initial post or what is the concern you need help with? Sharing your current situation can help answer and resolve it for your while you're in the Community. Nonetheless, here's how you can contact our live support:

 

  1. Go to Help.
  2. Choose Search.
  3. Select Contact Us.
  4. Enter a few words describing your goal for today in the What can we help you with? field.
  5. Click Let's talk.
  6. Choose a channel where you wanted to connect with our team.

 

Additionally, I've got you this helpful article to learn more about how you can receive important emails for the latest updates from us: Learn how to add Intuit's service email addresses in your email list of accepted senders.

 

You can always leave a comment below or start a new thread if you have any other questions. I'll be here to lend a helping hand. Take care and stay safe!

Fiat Lux - ASIA
Level 15

I am really upset with QB online support. Need to talk to the support team and unable to catch anyone

@useralperaslan2019 

Do you need to purchase the second QBO account? Where is your company located?