Quickbooks Desktop Closing

PARDONMUSHAMBI · ‎May 14, 2024

Good day. So i got this message when i opened my quickbooks desktop. I use Quickbooks Desktop version 2020. Our company is located in Zimbabwe and the notification says UK Customers. Do i really need to switch?

SIAB · ‎May 15, 2024

You are using QB Desktop 2020 UK version with a non subscription license, correct?

Intuit's UK team told us yesterday that the notice only applies to subscription licenses. We have to wait until June 1 to prove their claims. We have asked our clients to start creating backup files from next week as a precautionary measure.

View solution in original post

CarlSJ · ‎May 15, 2024

Let me provide some information about the discontinuation of the QuickBooks Desktop (QBDT) service, @PARDONMUSHAMBI.

I agree with what @SIAB said, since you're using a non-subscription license, you can still use your company file for recording purposes. However, QuickBooks Desktop services and support in South Africa and UK desktop users will be unavailable.

Consider migrating to QuickBooks Online (QBO) as a workaround. Your account balance will remain unaffected after switching, although there may be differences in features between the two programs. To see if QBO is suitable for you, you can utilize our free 30-day trial. Before migrating, please make sure to create a backup of your file to prevent any data loss.

Once you're ready to move your company data, you may check out this guide for reference: Prepare your QuickBooks Desktop file for migration to QuickBooks Online.

Furthermore, this article can help you familiarize some of the main features after switching to QBO: Get started with QBO.

We're here to help if you require additional assistance with the QuickBooks Desktop discontinuation or any QuickBooks-related queries. Stay safe.

View solution in original post

SIAB · ‎May 15, 2024

You are using QB Desktop 2020 UK version with a non subscription license, correct?

Intuit's UK team told us yesterday that the notice only applies to subscription licenses. We have to wait until June 1 to prove their claims. We have asked our clients to start creating backup files from next week as a precautionary measure.

PARDONMUSHAMBI · ‎May 15, 2024

Yes, i am using the non subscription licence.

Thank you for your response

CarlSJ · ‎May 15, 2024

Let me provide some information about the discontinuation of the QuickBooks Desktop (QBDT) service, @PARDONMUSHAMBI.

I agree with what @SIAB said, since you're using a non-subscription license, you can still use your company file for recording purposes. However, QuickBooks Desktop services and support in South Africa and UK desktop users will be unavailable.

Consider migrating to QuickBooks Online (QBO) as a workaround. Your account balance will remain unaffected after switching, although there may be differences in features between the two programs. To see if QBO is suitable for you, you can utilize our free 30-day trial. Before migrating, please make sure to create a backup of your file to prevent any data loss.

Once you're ready to move your company data, you may check out this guide for reference: Prepare your QuickBooks Desktop file for migration to QuickBooks Online.

Furthermore, this article can help you familiarize some of the main features after switching to QBO: Get started with QBO.

We're here to help if you require additional assistance with the QuickBooks Desktop discontinuation or any QuickBooks-related queries. Stay safe.

PARDONMUSHAMBI · ‎May 15, 2024

Thank you for this response

Archie_B · ‎May 15, 2024

Hi there, PARDONMUSHAMBI.

It's great to know that my colleague was able to provide you with useful information and relevant details. Rest assured that we will always do our best to respond to your inquiries and address your concerns in the future.

Feel free to post your follow-up questions in the comment section below. We are always here to help.