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I purchased QuickBooks pro 2019 in 2019 and never got around to installing. Now that it is obsolete, should I go ahead and use it with the understanding that it's not supported? I've search for information regarding reselling and didn't find any helpful information. What about selling it? Is that an option? It's unused and unopen. Thank you!
Nice to have you in the Community space, @troyss.
I'll make sure you get the best support available so this gets sorted out right away.
I recommend contacting our support team. There, one of our sales agents can further assist you and provide the best resolution for this.
Furthermore, if you need to learn some tips and tricks in managing your QuickBooks Online (QBO), you can visit our Getting Started page. There, you can read some of our articles that can guide you in your future tasks.
If you have any other concerns about QBO you'd like me to address, let me know. I'll be here to help you anytime.
You can still use it for good after May 31, 2022 but you won't get the patch update anymore. Another option, sell your unboxed license in the marketplace and purchase a one time license for QBD 2021.
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