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rohit-d
Level 1

We don't have projects overvier in my quickbooks please call me back

 
1 Comment
LollyNino_C
QuickBooks Team

We don't have projects overvier in my quickbooks please call me back

Thank you for reaching out to us here on the Community page, @rohit-d

 

I'm happy to guide you on how to get a call back from our Support Team. First, allow me to share information regarding the overview tab on the project's features in QuickBooks Online.

 

The Overview tab will not show if you're on the Projects menu screen.
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To ensure you'll see the Overview tab on your Bahrain's company, you'll need to open a specific project name.

 

 

If you're already opening a project name and don't see the overview tab, we can press the F5 key on your keyboard to refresh the page. However, if it's still doesn't show the overview tab section, we can do some of the basic troubleshooting steps by accessing your account in a private window. Here's how:

  • Google Chrome: Press CTRL + Shift + N.
  • Safari: Press Command + Shift + N.
  • Mozilla Firefox: Press CTRL + Shift + P.

Once signed in, go back to the projects menu and open a specific project from there. If it rectifies the issue, go back to your main browser and clear its cache to remove the browser's history. You may also try accessing your account using another supported browser. 

 

At this time, you can talk with a live representative by setting a scheduled call back from your QuickBooks Online account.

 

Here's how:

  1. Open your QuickBooks Online account, then go to the Help menu and tap Contact us.
  2. Enter a short description of your concern under the What can we help you with? window, then click on Let's talk.
  3. Choose a way to connect with support or click on the Get a call button.

Also, feel free to share your concern on the Community page so we can address them for you immediately.

 

As always, feel free to read the topics from our help articles in case you need related resources while working with QuickBooks.

 

Additionally, I recommend visiting the following article to guide on how to add existing expenses to a project in QuickBooks: Set up and create projects in QuickBooks Online.

 

You're always welcome to post any questions you have in this space related to the projects. I'll be happy to help you some more. Have a good day.