We Value Your Opinion: Share Your Thoughts on Our New Update.

sofiamdc-2341 · ‎August 22, 2025

We're passionate about creating products that make a difference in your life. Recently, we launched our New QuickBooks Integrated Experience. Now, we’d love to hear what you think.

Why Your Feedback Matters

Customer feedback is the heartbeat of our innovation. Every comment, suggestion, and critique helps us refine our products and deliver the best possible experience. By sharing your thoughts, you play a key role in shaping the future of QuickBooks products.

How You Can Help

Have you tried the New QuickBooks Integrated Experience? Whether you loved it, liked it, or thought we could have done better, we want to hear from you.

Leave a Comment on this thread and we'll share your feedback directly with our product teams.

Irshad2

Dear Intuit Team,

We would like to bring to your attention that the recent updates have significantly impacted our workflow.

Today, we posted a journal entry and an invoice to a particular ledger; however, these entries are not reflected under that ledger. Despite this, the transactions still exist in the system and are linked to the same ledger.

This issue was not present until yesterday, and everything was functioning correctly.

Kindly review this matter on priority and advise on a resolution.

Regards,

KiazzymaeC

I appreciate you for bringing this to our attention, Irshad2. To assist you effectively, could you please specify what ledger you are reviewing? Is it a bank account or an income account? If this is a bank account, please know that the transactions will not show up in the register until they're paid.

In order for them to show up in the register, you can pay the invoices and the journal entry you've created using the Receive Payment feature.

However, if the ledger you're reviewing is an income account, you should open the report of that specific account and ensure the report period is accurate as incorrect date filtering could be one of the reason why it's not appearing.

To double-check this, let's go over to the Gear icon, then select Charts of Accounts. Then, find the specific ledger and click the Run report and ensure the Report period are correctly filtered to ensure the entries will appear.

For more instructions about reviewing or modifying your transactions, you can refer to this article: Find, review, and edit transactions in the account history in QuickBooks Online.

If you have more questions, feel free to ask. We're here to assist.