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Attempte
Level 1

Daily Sales error? I have entered everything as per QB instructions - yet even on a simple, singular cash transaction I am not getting a bankable amount showing.

I am suspecting a coding error but I have even gone to JustAnswer and a guy said it is definitely not just a "me" issue. My entries are correct. I am on the global version. Help?
2 Comments 2
Rubielyn_J
QuickBooks Team

Daily Sales error? I have entered everything as per QB instructions - yet even on a simple, singular cash transaction I am not getting a bankable amount showing.

Hello there, @Attempte.

 

I see the challenges you've encountered with your daily sales. I'm here to assist you in resolving the discrepancy in your sales transactions. 

 

Before anything else, can I ask if you received any error messages? Any additional information and screenshots you can provide would be greatly appreciated.

 

If you're not receiving a bankable amount, we can examine the transaction to ensure it has been assigned to the undeposited funds. You can also review this resource to help manage your total daily sales in QBO: Record your total daily sales in QuickBooks Online.

 

In addition, I will provide you with some articles that offer guidance on customizing your reports in QuickBooks Online: Customise reports in QuickBooks Online. This resource will assist you in tailoring your reports to suit your specific needs.

 

Keep in touch if you have further concerns. I'll do my best to provide you with the necessary guidance to address the discrepancy in the bankable amount for your sales transactions. 

Attempte
Level 1

Daily Sales error? I have entered everything as per QB instructions - yet even on a simple, singular cash transaction I am not getting a bankable amount showing.

Dear All

After epic sleuthing, the answer is simple. I am using the global version of Quickbooks and the backend programming is simply completely different. If you are using the Global (International) version, you can not use the recurring template demonstrated in the US tutorial.

 

Sigh. Another programming "go around".