Buy now and save 90% off today
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Want an expert to help you set up your QuickBooks Online? Find out how: Click here
abhijit-kolhatka
Level 1

Hello, I am trying to create reports for my auditor. The purchase register report is showing up empty.

 
1 Comment 1
Maybelle_S
QuickBooks Team

Hello, I am trying to create reports for my auditor. The purchase register report is showing up empty.

Good to see you here in the Community, @abhijit-kolhatka.

 

In QuickBooks Online (QBO), make sure to set the date range when running a report.

 

However, if the issue persists, we can do some basic troubleshooting steps to check if this is caused by a corrupted file cache on your browser.

 

To begin, open an incognito or private browser. This mode prevents your browsing history from being stored. You can use the keyboard shortcuts below: 

 

• Google Chrome: Ctrl Shift N

• Mozilla Firefox: Ctrl Shift P

• Safari: Command Option P

 

Then, try to run a report again. If it works, go back to your regular browser and clear its cache. Please make sure to restart your browser afterward.

 

In addition, try using a different supported browser.

 

Customizing reports in QuickBooks Online will also help you get the most out of your financial reports, check out this article to learn more: Customize Reports.

 

Please know that you can always get back to us if you have other questions. We're always here to help. Take care.