I'll share some details regarding the error you encounter generating a report in QuickBooks Online (QBO), Chipojamu.
Upon checking in our system, I found an ongoing investigation (INV-111140) regarding the error you encountered as you accessed the Statement of Changes in Equity report. Rest assured that our product engineers are fully aware of this issue and are working on resolving it.
I recommend contacting our QuickBooks Online Support team. This way, you’ll be added to the list of affected users and receive updates via email of the in-progress investigation.
Here's how to reach a live representative:
- Log in to your QuickBooks Online Company.
- Click the Help icon and click the Search tab.
- Search Contact Us.
- Type in your concern, and click Continue.
- Choose between Ask the community and Chat with us.
To learn more about this, you can refer to this article to know our support hours availability: Contact QuickBooks Online support.
Additionally, you can check this article on how to personalise your reports in QuickBooks: Customise reports in QuickBooks Online.
You can get back to us for more queries about running reports in QuickBooks. Our team is always here to help.
