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There are Tax payments that were wrongly posted by the previous accountant. I have tried editing or deleting them but am unable.
Whenever i try to open to view the transaction, a blank white window appears, making it impossible to even see how the transaction was recorded. (Please see the attachment)
Please help.
Many Thanks!
Solved! Go to Solution.
Hello nyagadel,
Let me help you get this sorted out so you can get back to your business.
I recommend accessing QuickBooks Online through a private window. This helps rule out any browser-related problem. It's a good way to identify whether the problem is caused by the browser itself.
The steps vary per browser:
Log in to your account and let's check the tax payment using the report. This way, you can view the transactions.
Here's how:
At this time, the option to edit a tax payment isn't possible. You'll need to delete the payment.
Here are the steps on how to delete tax payment in QuickBooks Online:
Feel free to keep in touch if you have any other questions.
Hello nyagadel,
Let me help you get this sorted out so you can get back to your business.
I recommend accessing QuickBooks Online through a private window. This helps rule out any browser-related problem. It's a good way to identify whether the problem is caused by the browser itself.
The steps vary per browser:
Log in to your account and let's check the tax payment using the report. This way, you can view the transactions.
Here's how:
At this time, the option to edit a tax payment isn't possible. You'll need to delete the payment.
Here are the steps on how to delete tax payment in QuickBooks Online:
Feel free to keep in touch if you have any other questions.
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