Hello there, jngari,
Let's update your tax agency's information.
There are things that you need to know before correcting the agency's information:
If you want to edit a tax rate, here's how:
Once done, please be reminded that the new rate is available for new transactions only and the earlier rate can no longer be used.
On the other hand, if you're referring to an agency's name, here's how:
Editing the Sales Tax Agency's name is possible through the Taxes page. However, the agency name that'll show on your sales forms would still be the old name or the initial name that you've entered.
For additional information, you can check out these articles:
Let me know if you need further assistance in updating a tax agency's information in QuickBooks. I'm always here to help.
Thank you for joining the thread, @Pallavi Patil.
As mentioned by ReaM above, were able to change the sales tax agency name through the Taxes page but the agency name that'll show up on your sales forms is the initial name created.
To edit a tax agency name:
To update the tax agency name on your invoices, you can add a new agency with the same information or rate with the old one.
To add a new tax agency:
Once completed, use that agency name to your invoices.
For additional reference about taxes, feel free to read our QuickBooks Online help articles.
Leave a comment below if you have any other QuickBooks questions. I'm always here to help. Have a good day!
Hi there, sayem.
I appreciate you for proving a screenshot and I'm glad to share steps on how you can change/rename the National Board of Revenue in your invoice.
I suggest going to the Tax page. From there, you can change or rename the National Board of Revenue.
1. Click Taxes from the left-hand pane.
2. Click the Edit Tax/Vat drop-down button. Then, select Edit Settings.
3. Edit or correct the name of the tax agency name.
4. Hit the Save button.
However, when you print/preview your invoices with the edited/updated Tax Agency name, it will still show the wrong or previous tax name. This is because it has been reported as an ongoing issue.
I suggest contacting our QuickBooks Support Team, so they can add you to our notification list. This will help our product engineers determine the number of affected users. You'll also receive an update through email once this has been resolved.
As a workaround, you can create a Custom tax to be able to set up new Tax name or VAT information and apply it to your sales transactions. Please follow these steps:
Please check this article to see steps on how to deactivate the tax rates and add group tax in QuickBooks Online: How do I set up sales GST/VAT rates and use them on forms? (International QBO).
Please know that you're always welcome to post if you have any other concerns. Wishing you and your business continued success.