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accounts515
Level 1
posted
‎February 18, 2022 11:11 PM
last updated ‎February 18, 2022 11:11 PM

In 2A mismatch report we find negative balance in GST amount, How can we fix it?

I want to download 2A mismatch report, but in report I found negative GST amount, What is the issue?
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1 Comment 1
Archie_B
QuickBooks Team
QuickBooks Team
‎February 19, 2022 01:46 AM

In 2A mismatch report we find negative balance in GST amount, How can we fix it?

Thank you for letting us know, accounts515.

 

I see how important it is to have the correct data for your GST and to be able to download the 2A Mismatch Report.

 

While I'm unable to access your account, I suggest getting in touch with our Support Team. They have the right tools to perform in-depth troubleshooting in a safe environment and will help you review those transactions and see why the tax values on the repost show negative numbers. 

 

To contact:

 

  1. Go to (?) Help.
  2. In the QB Assistant enter the topic you need help with. You can also enter questions.
  3. Select to connect with a live support agent.
  4. Choose Start a chat with a support expert.

 

Our support team is available 24/7 from Mondays to Fridays.

 

For your future reference, check out this helpful articles:

 

 

Let me know if you still have other concerns about reports in QuickBooks Online. I'd be glad to help. Have a wonderful day!

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