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precise_bookeepi
Level 1
posted
‎August 11, 2025 11:39 AM
last updated ‎August 11, 2025 11:39 AM

Is there an issue with the tax centre today? I went into 2 of my clients who have hst set up, and its saying now they dont, and all the info is missing

Its making me readd the hst in but its been in and set up, and when i try again, it says its set up
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1 Comment 1
ZuzieG
QuickBooks Team
QuickBooks Team
‎August 11, 2025 12:58 PM

Is there an issue with the tax centre today? I went into 2 of my clients who have hst set up, and its saying now they dont, and all the info is missing

Thank you for bringing up this matter to us, Precise_bookeepi.

 

We encountered the same outcome as what you're experiencing now. I recommend reaching out to our Live Support team, as they have the expertise and access to advanced tools to help resolve complex issues like this effectively.

 

Here's how:

  1. Log in to your QuickBooks Online (QBO) account.
  2. Navigate to the Help menu.
  3. Select the Search option and hit the Contact Us tab at the bottom.
  4. Enter the question, keyword, or topic you need help with.
  5. Follow the prompts, then choose a way to connect with us.

 

Our customer service hours for phone and chat support every weekday are from 8:00 AM to 9:00 PM. On weekends, chat support is available from 8:00 AM to 9:00 PM.

 

If you have any additional questions or require assistance, please click the Reply button.

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