cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Want an expert to help you set up your QuickBooks Online? Find out how: Click here
kumar5272
Level 1

My quantity sales is not matching the sales

The sales more than 1 is on record. Apart from that I cant record the exact sales
1 Comment 1
ThomasJosephD
QuickBooks Team

My quantity sales is not matching the sales

You can generate reports to identify and address any discrepancies, ensuring that quantities and sales align accurately, Kumar5272.

 

It’s important to determine how the sales were originally recorded. If the sale was not recorded as an Invoice or Sales Receipt in QuickBooks Online (QBO), it will not impact the item's quantity.

 

To review and correct any discrepancies, you can use the following reports:

 

  • Sales by Product/Services Detail.
  • Inventory Valuation Detail.

 

When running these reports, make sure to select the same Report period and Accounting method to ensure the comparison is accurate.

 

If you identify any transactions that caused the sales to exceed the recorded quantity, for an Invoice or Sales Receipt, you can correct or void or delete the transaction to ensure the sales and quantities match accurately. If it were a deposit, you could delete the deposit to resolve the discrepancy in your records.

 

Taking these steps should help resolve any mismatches and maintain consistency in your inventory and sales records.

 

Let us know if you need further assistance.