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nagendra_d_rao
Level 1
posted
‎November 10, 2021 08:50 AM
last updated ‎November 10, 2021 8:50 AM

Unable to save GST1 in gst portal

Unable to save GST 1 IN GST PORTAL SAYING HSN error
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1 Comment 1
Mark_R
QuickBooks Team
QuickBooks Team
‎November 10, 2021 10:12 AM

Unable to save GST1 in gst portal

Hi there, @nagendra_d_rao.

 

Let's get rid of the error so you can save GST 1 in the GST portal.

 

One of the possible reasons you're unable to save GST 1 is that the browser you're using had a data issue. Let's log in to your QuickBooks Online (QBO) account using a private browser. To do so, press this shortcut key on your keyboard:

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Safari: Command + Option + P

 

If this works, it means that you need to clear the browser's cache so the system can start fresh. If you get the same result while using a private browser, I recommend switching to a different one.

 

You might want to run GST reports in QBO. This helps you review your transactions with GST.

 

Please let me know how it goes in the comment section below. I'm only a post away if you have any follow-up questions. Have a great day, @nagendra_d_rao.

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