t's a pleasure to have you here in the Community space. I'll share details about the VAT rate in Ireland and refer you in the right direction to help set up a rate for non-EU countries inside QuickBooks Online (QBO).
The VAT rate in Ireland is changing from 23% to 21%. As a result, the program automatically applies the VAT items based on your business location. For this change in VAT, you'll need to create a temporary VAT code and associated VAT items. For more details, please see this page: QuickBooks Ireland Temporary VAT Change.
Also, to know what rate to use for services from non-EU countries and to ensure it reflects in the correct boxes, it's recommended to contact your tax agency. This way, they can provide more details and help you with the reverse service charge.
Additionally, here's an article to help you in modifying a VAT rate inside the program: Edit VAT rate in QuickBooks Online.
We encourage you to comment below if you need further assistance or have any additional QuickBooks-related concerns. Our team is always ready to extend a helping hand in resolving your queries. Keep safe.
