Hello there, Guanrong. I want to ensure you get the help you need.
To make sure we're on the same page, I'd like to ask for more details about the billing VAT 5% that you want to cancel. Is this related to your invoice billing subscription? If it is, I recommend reaching out to our Customer Care Team for further clarification on the charges to your account. Since this process requires a back-and-forth conversation to ask for a few details on your account, it would be best to work on a more secure platform.
To get in touch with them, click the ? Help button at the top-right corner and select Contact Us to talk with a live agent.
If the billing VAT you want to cancel pertains to the VAT on your transactions, I advise reaching out to your accountant. They can offer expert guidance on the implications of canceling the VAT, potential financial impacts, and any legal requirements associated with the process.
For further details on managing your QBO subscription and viewing your billing history, refer to this article: Manage billing, payment, and subscription info in QuickBooks Online.
Moreover, if you need assistance with adding a user to help with your company's operations and bookkeeping, feel free to visit this article: Add, manage, or delete users in QuickBooks Online.
Please don't hesitate to click the Reply button if you have any additional questions about canceling your billing VAT, Guanrong. We are always here to offer solutions.
