Benefits of using an online payment tool for small businesses
Small businesses can take advantage of many benefits of online payments to grow their businesses online. With the help of a payment process and payment gateway, you’ll open up your products and services to many customers across the country and beyond.
Payment security
Even though there are potential cybersecurity risks, online payments have many security systems to protect business owners and customers. Merchants that use online payment tools must comply with Payment Card Industry Data Security Standard (PCI-DSS). PCI-DSS is a set of safety measures card companies put together to ensure that digital payments are secure. With encryption and tokenization, sensitive information is converted into code to ensure reliable online transactions.
Customer retention
Many customers value simplicity and efficiency when transacting with a business. When your clients can easily purchase items or services online, it will breed trust for your business.
Depending on your website, consumers can sign in and fill out their personal information (first and last name, phone number, email address and more). From here, when they sign in to purchase something, all their previous order history will be stored, as well as card payment information. Following this, you can ask your customers if you can send over newsletters and product information about your business.
This process flow is part of a customer retention strategy. If you have an easy-to-use payment process in place, you’ll entice your clients to repurchase your products and services – satisfying them and yourself!
Reduced operational costs
With automatic systems in place, you reduce your overall operational costs. Using an online payment system limits the amount of paper you use and the labour costs involved in your business, and gives you more time to focus your time and energy on other parts of your business!
Keep a detailed eye on your business’s bank payments and processing fees when you use business software like QuickBooks that makes it easier to receive and record payments, so you can stay focused on what matters.