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I get a message saying the account is not ready for an open banking connection
The advice from Intuit tech support is to waste more of my valuable time ringing the bank
When I say that's fine, I'll revert to the previous bank feeds Im told that's not possible
When I say "Fine, I'll import a qif file", I'm told, sorry even though Intuit invented the qif format, you cannot import those files.
Does the software get anything right the first time?
deeply disappointing
Kr
Hi, zapkvr.
I can see how this situation feels challenging and full of obstacles. Your time is valuable, and while this hasn’t been smooth, I want to reassure you that you deserve a solution that works seamlessly.
Open Banking connections offer a secure way to share your financial data with trusted platforms, such as QuickBooks Online. They improve speed, enhance security, and automate processes, all while giving you control over which apps can access your account information.
In this article, you’ll find a list of banks that currently support Open Banking connections with QuickBooks Online: Banks that support Open Banking connections with QuickBooks Online.
While your bank doesn't support Open Banking connections, you can request support for your bank using this article: Search or request support for your bank or credit card account when connecting to online banking in ....
Alternatively, you can connect your bank using Direct Feeds or Standard Feeds if supported. This article can help you check if your bank offers these connections: The QuickBooks Online bank connection status page.
If none of the connections work, you can still upload transactions manually using a supported file format. Instead of using QIF files, QuickBooks Online supports the following formats:
You can download these file types directly from your bank or use a third-party tool to convert QIF files into one of the supported formats.
Once your file is ready, follow the steps in this article to complete the import process: Manually upload transactions into QuickBooks Online.
If you have further questions or need any assistance, feel free to reach out. We're always here to help.
You havent understood my question at all
iTS NOT THE bank THAT IS THE PROBLEM
It's the specific bank account
Why arent your staff trained to answer these questions?
Kr
Hi, zapkvr. I appreciate you clarifying the issue. I understand it's not about the bank itself, but a specific account that’s having trouble connecting.
From what you’ve described, your account is not ready for an open banking connection, you were told you can’t switch back to the old bank feed, and you’d like to import a QIF instead. I appreciate you further clarifying that it's only a specific bank account that isn't connecting.
With Australia's Open Banking (Consumer Data Right or CDR) framework, it's important to note that not all accounts or products within the same bank may be eligible for data sharing at this time. Additionally, your bank may require you to appoint a nominated representative for Open Banking purposes. For now, I'd recommend retrying the connection process. For the steps and what to prepare beforehand to successfully connect to the Open Banking connection, you can refer to this blog: Connecting an Open Banking Bank Feed to QuickBooks.
On the other hand, if you've already tried and the specific bank account isn't supported yet, one workaround you can consider is to use a separate tool for manually converting the QIF file from your bank to CSV file so you can import it to QuickBooks Online, or reach out to your bank if providing a QBO/CSV/QFC file can be downloaded from your bank's website.
Feel free to post again if you have any other questions. We're always here to help.
My bank provides a qif file, the most used file format IN THE WORLD.
I cannot use this with Intuit even though Intuit invented the format.
Intuit doesnt allow me to import a qif file
Are you confused?
What is your suggestion?
kr
Just to be clear if the Bank is not letting you provide consent for an account, that's a issue for the Bank to answer and not Intuit.
It doesn't matter which ADR you use, the bank determines availability (test via www.cdrready.com.au if you wish to check that). Are you willing to share Bank and type of account?
.
Hi, zapkvr.
We hear you, and I truly appreciate your patience. While the QIF format was a pioneer for QuickBooks and remains a staple for our Desktop software. The QuickBooks Online (QBO) platform is built on a different framework optimized for CSV, QBO, and QFX formats.
If your bank only provides QIF, I recommend exploring the QBO app store or reputable tools on the web specifically designed to automate the transition to a supported format.
While it can be tempting to open the QIF file in Excel to Save As CSV. Spreadsheet programs often scramble the unique data structure of the file during the save process, which can damage the file and lead to errors when you try to upload it into your books. Using a dedicated converter keeps your data clean and accurate.
To complete your upload once your file is ready:
I’ve also included our guide on Formatting CSV files for QuickBooks Online so you can verify the headers before importing.
I want to make sure you get these transactions organized and your books balanced. Please don't hesitate to reach out if you have questions about the upload process.
This is only necessary because of the implementation of open banking and the fact the bank accounts aren't open banking ready
You really haven't thought this through, have you?
Was it road tested?
Kr
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