Can someone speak to me direct regarding my issues of duplication of manual feed and bank direct - bank reconciliation is out of wak, have I deleted a reconciled deposit

I'll help you fix your duplicate bank transactions and your reconciliation as well, owlkeyme55.

Here's what we'll do:

• We'll remove the duplicates from Banking, so they'll be taken out from your register.
• We'll review your transactions, and be sure they are equal to your bank statement.
• We'll check for deleted and reconciled transactions.

To remove the duplicates:

1. Go to the Banking page and click the Reviewed tab.
2. Select the duplicate transactions and click Undo.
3. Select Continue to confirm.
4. Go to the For Review tab and select the duplicates again.
5. Click Batch Actions and choose Exclude selected.

After removing the duplicates, please open your bank register and check the transactions within the current reconciliation period. Then, compare them with your bank statement. If one is missing, you can create it. If you see one not on your bank statement, please delete it.

Please also check your past reconciliation reports to see for some changes. Changes in the past reconciled transactions will cause balance issues in the proceeding reconciliations.

You can click on the transactions in the RECONCILIATION CHANGE REPORT section to correct them.

On other hand, if you're using direct feed, please don't upload your transactions anymore, unless they don't download on the Banking page. If you need to, and you get duplicates, you can exclude to avoid adding them to your register.

If you'd still like to speak with our phone agents, please follow these steps:

1. Click the Gear icon and choose Contact us.
2. Enter something like Can someone speak to me direct regarding my issues of duplication of manual feed.
3. Click on Let's talk.
4. Choose Get a callback.

You can also read the article about fixing reconciliation discrepancies for additional troubleshooting reference. Let me know if you have questions.

I run into a major issue with the company, which I am unable to resolve for over 28 days now. 

I have invoiced two of my clients for the services I provided using Quickbooks. Total amount of payment was $10,150 on August 31st and September 1st.

I am unable to receive the money from Quickbooks to my business checking account. The services were already provided to my clients. 

There was an issue with two merchant IDs: My clients were invoiced and charged by Quickbooks using one merchant ID. Quickbooks allowed me to invoice the patients using this merchant ID number although there was no bank information linked to it at that time. 

When I attempted to move the money to my bank account I was unable to do so. Subsequently another merchant ID was created by Quickbooks staff member with my business bank account linked to it (ID.

Two merchant ID's were then `merged" after calling Quickbooks support line multiple times (this is what I was told). 

After over 8 hrs of being on the phone with your representatives and multiple promises to get a phone call from the manager, I found out that the first merchant ID was closed.

I received an email today stating that the money will be released back to my clients within 48 hrs if I do not confirm the bank account for an old merchant ID, which was already closed by Quickbooks. 

I am still unable to receive my payments for services I already provided. Quickbooks is holding my funds without any hope for resolution of this problem. 

There is no way for me to collect the payments again from my clients since the services were already provided and the clients moved on to live their lives. 

It was a nightmare for me to deal with quickbooks customer service without getting any help. 

Hi tatianamarkelov,

Money is an important tool in a business, and waiting for such a period of time is not usual. Therefore, I understand how you feel about the process. Like what my colleagues said in your other posts, this is already reported to the Office of the President, and someone should be reaching out to help check this out.

We're just right here if you have any other questions in mind. Take care.