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userralph
Level 1

I need to put a transfer between 2 accounts back in that i have deleted after reconcile, it was a duplication but now i cant reconcile next 1/4

transfer was from checking acc to cc acc and i had already reconciled the 1/4 then realised the entry was a duplication so i deleted it (whoops), tried online help but wasnt successful, any help would be appreciated, thanks in advance
3 Comments 3
IntuitSheila
Level 8

I need to put a transfer between 2 accounts back in that i have deleted after reconcile, it was a duplication but now i cant reconcile next 1/4

Thanks for posting in the Community space, userralph!

 

If the deleted transaction is from the most recent reconciled period, you can recreate the deleted transaction. Then, manually reconcile by marking an R in the account history. 

 

If you want to view the information on the deleted transaction, click on the Gear Icon, and select Audit logs. Or you can view the Reconciliation report under the Reports tab and search Reconciliation report.

 

Here's how to manually reconcile the transaction after you've re-created it back in QuickBooks Online:

 

  1. Click on the Accounting tab.
  2. Click on Chart of Accounts.
  3. Locate the bank/credit card account, and click on Account history.
  4. Locate the transaction and then, locate the check mark column, click on the box to put an R to manually reconcile the transaction.
  5. Click on Save.

Then, check your reconciliation page once more to verify the ending and beginning balance of the account. You may want to check these links to learn more about Reconcile an account in QuickBooks Online and Fix issues at the end of a reconciliation in QuickBooks Online.

 

Get back to this thread if you have more questions. We'll be sure to get back to you as soon as we can. Have a great day!

userralph
Level 1

I need to put a transfer between 2 accounts back in that i have deleted after reconcile, it was a duplication but now i cant reconcile next 1/4

thanks for the tips, if this all works and iam sure it will, i should then be able to reconcile next 1/4 but it will show my accounts out by the amount of the dupliacte transaction, is there any way or rectifying this so the acoounts balance with what the bank account is?

Thanks in advance

IntuitAika
Intuit

I need to put a transfer between 2 accounts back in that i have deleted after reconcile, it was a duplication but now i cant reconcile next 1/4

Hi userralph,

 

Deleting a reconciled transaction will affect the opening balance on your next reconciliation. If the two transactions are deleted and both are reconciled already and would like to keep one record of transfer for that bank account, you may need to undo the entire reconciliation for that month. Your accountant can do that for you. 

 

Once done, we'll need to check if the bank transfer has been recorded correctly in QuickBooks Online before you can reconcile your bank account again. 

 

If you have imported transactions for both accounts and have already entered a Transfer, you can match the imported transaction in both accounts.

 

If you have imported transactions for both accounts and you have not entered a Transfer, the easiest way to add the transaction is to transfer from one of the accounts and then match the transaction from the other account.

 

  1. From the left menu, select Banking.
  2. Ensure that you have selected the bank account to transfer from.
  3. Locate and select the transaction to open it.
  4. Select the Transfer radio button, and select the other account from the Account drop-down list.
  5. Select Transfer.
  6. Select the bank account to which you transferred the transaction.
  7. Select the Recognised tab and locate the transaction. 
  8. From the Action column, select Match.
     

The transferred transaction is matched and you'll be able to reconcile your bank again. 

 

For your reference, feel free to read these articles: 

 

Undo or remove transactions from reconciliations in QuickBooks Online

Undo a client’s reconciliation in QuickBooks Online Accountant

 

Let us know if you have any other questions. Have a great day!