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Transactions not in banking or in history but show in expenses. Why aren't they showing in the reconciliation?

 
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Best answer 08-20-2019

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Moderator

Transactions not in banking or in history but show in expenses. Why aren't they showing in the reconciliation?

It's great that you're trying to reconcile your account, hequrjag.

 

There are two possible reasons why there are missing transactions in the Reconcile page. It could be:

  • the transactions are associated to a different account
  • the filters are set differently

We can review first the filters in the Reconcile page.

  1. In the Reconcile page, lick the Filter option (funnel icon).
  2. Set the filters correctly (Cleared status, Transaction type, Payee, and Date).
  3. Click Apply.

If the same thing happens, I'd recommend reviewing the expense transaction.

  1. Open the expense transaction.
  2. Make sure the affected bank account is correct. This should be the same account you're reconciling.
  3. Click Save and close.
  4. Select Yes to confirm the action.

Then, you can continue reconciling the account.

 

Get back to me if you need more help in doing this.

View solution in original post

1 Comment
Highlighted
Moderator

Transactions not in banking or in history but show in expenses. Why aren't they showing in the reconciliation?

It's great that you're trying to reconcile your account, hequrjag.

 

There are two possible reasons why there are missing transactions in the Reconcile page. It could be:

  • the transactions are associated to a different account
  • the filters are set differently

We can review first the filters in the Reconcile page.

  1. In the Reconcile page, lick the Filter option (funnel icon).
  2. Set the filters correctly (Cleared status, Transaction type, Payee, and Date).
  3. Click Apply.

If the same thing happens, I'd recommend reviewing the expense transaction.

  1. Open the expense transaction.
  2. Make sure the affected bank account is correct. This should be the same account you're reconciling.
  3. Click Save and close.
  4. Select Yes to confirm the action.

Then, you can continue reconciling the account.

 

Get back to me if you need more help in doing this.

View solution in original post