Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Solved! Go to Solution.
It's great that you're trying to reconcile your account, hequrjag.
There are two possible reasons why there are missing transactions in the Reconcile page. It could be:
We can review first the filters in the Reconcile page.
If the same thing happens, I'd recommend reviewing the expense transaction.
Then, you can continue reconciling the account.
Get back to me if you need more help in doing this.
It's great that you're trying to reconcile your account, hequrjag.
There are two possible reasons why there are missing transactions in the Reconcile page. It could be:
We can review first the filters in the Reconcile page.
If the same thing happens, I'd recommend reviewing the expense transaction.
Then, you can continue reconciling the account.
Get back to me if you need more help in doing this.
Many Thanks. I did all of the above and 2 Things:
1. The Account still shows a much higher beginning balance when I reconcile this. I suspect it is because I'm using an opening balance of $5435 (which was the opening balance on Jan-1) but QB pulled in the transactions from previous years.
2. Tha transactions are not showing in the Reconcile Page - but shows in the balance sheet when I click on the account.
Hi TK223,
Welcome to the Community!
If this is not your first time reconciling the bank account and a change has been made to a reconciled period, you'll have to undo the previous reconciliation or manually reconcile those transaction that changed. Any changes made to a reconciled transaction will affect your beginning balance to be off for your current reconciliation.
Furthermore, a transaction does not show in the bank reconciliation if it has been reconciled or it could be deleted or was not added or downloaded in QuickBooks Online.
You can run a reconciliation report to view past reconciliations. Here's how:
To learn more about bank reconciliation in QuickBooks Online, please check this link:
Fix issues for accounts you've reconciled in the past in QuickBooks Online
Comment below if you have questions. I'll be sure to get to you right away.
Hello - I'm reconciling a new account and i set the opening balance on the amount on Dec 31, 2018 to match the bank statements but looks like QB pulled all historical transacation. How do I force QQ to only reconcile the account from Jan 2019 and to use the Dec 31, 2018 value as "opening balance". See attached.
Hello TK223,
Since the opening balance date is set in2018, all transactions not reconciled within that period will show on the reconciliation page. You'll have to edit the date range on your reconciliation page to show transactions from Jan 2019.
Here's how to edit the filters in the Reconciliation page:
Then, you can continue reconciling the account. You can check this article for a more detailed information on how to Reconcile an account in QuickBooks Online.
If you still need help reconciling your account, we'd recommend contacting our Customer Care Team to help you.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.