Hi, info276.
Unusual behavior like this might have been triggered by your browser. To check, let’s try opening the reconciliation window again on a private window. You can follow the commands below to start:
A. For Chrome, press Ctrl + Shift + N.
B. For Internet Explorer or Firefox, press Ctrl + Shift + P.
C. For Safari, hold down Command + Shift + N.
If this works out, it would be best to clear your browser’s cache or use a different supported browser. Overloaded files stored in your browser can sometimes affect the program's performance.
Drop by again if you have other concerns. We’ll be around to help.