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Hi jennaricky,
If the previous return is missing from the History section of the GST page, then we can do troubleshooting steps. This is to rule out any browser-related issue that causes some information not to show up.
You can follow these steps:
Let's also try using a different browser such as Internet Explorer, Firefox, or Safari. Otherwise, contact our Phone Support Team for further investigation.
Here’s how you can reach out to us:
For any additional questions about GST in QuickBooks, please let us know. Thanks.
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