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Hello,
I'm hoping someone can help me. I'm a brand new user of QB Online & I'm having trouble figuring out which chart of accounts i should be using for stock purchases? we only buy items from our supplier as we get orders for them so we don't actually keep any stock on hand. It's just a simple in & and out system. I've been using inventory but it's created a huge asset of current stock it thinks we have on hand that we actually don't... How do I fix this please? We only have basic QB online due to not needing keep stock on hand.
Hi Maine1,
From the way that you have described that behaviour, it sounds like you have your products set up as Inventory items, when they could instead be set up as Non-Inventory items, which would remove the requirement to track stock-on-hand. Unfortunately, once a product has been created as an Inventory item it isn't possible to switch it to a non-inventory item - in this case, your best bet would probably be to make that Inventory item inactive, and then create a new product to represent those items in your system moving forward. You can take a look at this article for further information on how to handle the existing Inventory item, and then this article for how to set up the new non-inventory item. If you have any other questions, feel free to reply in this thread or reach out to our support team on 1800 046 038 if you want to go through it in more detail with a member of our support team over the phone.
-Lucas
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