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flowerbox4701
Level 1
posted
‎October 21, 2019 08:30 AM
last updated ‎October 20, 2019 2:30 PM

Is anyone else having this problem? Hi I am having trouble accessing my STP via the Employees menu asking me to log in and when i use my quickbooks login it doesnt work

 
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1 Comment 1
MirriamM
Moderator
Moderator
‎October 21, 2019 09:48 AM

Is anyone else having this problem? Hi I am having trouble accessing my STP via the Employees menu asking me to log in and when i use my quickbooks login it doesnt work

Thanks for reaching out to QuickBooks Community for help, flowerbox4701.

 

I have some troubleshooting steps for you to get this resolve:

  1. Clear your cookies and cache.
  2. Enable third party cookies.
  3. Try opening QuickBooks in an Incognito (Private) Window.

Once done, check if you're able to access STP from there.

 

Take a look below articles to know more about the STP:

Comment down below if you have additional concerns. It’s always my pleasure to assist. Have an awesome day!

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