cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Want an expert to help you set up your QuickBooks Online? Find out how: Click here
JimA65
Level 1

Keypay menu still not working. Has anyone else logged the problem?

 
1 Comment 1
katherinejoyceO
QuickBooks Team

Keypay menu still not working. Has anyone else logged the problem?

Hi JimA65

 

Thanks for visiting the Community. We've received reports about the Keypay menu not working in Google Chrome under INV-39476

 

While our payroll engineers continuously working with the Chrome engineering team, I'd suggest you use a different supported browser such as Firefox, Safari, and Microsoft Edge as a workaround. 

 

We're also encouraging everyone who has the same experience to contact our Customer Care team so they can link your account to the investigation. That way, you'll be notified directly through email with its progress. 

 

Should you have anything in mind about QuickBooks, feel free to visit and leave a comment below. We're always delighted to be of your service.